FAQs
Frequently Asked Questions
Everything you need to know about CTX products, deployment, pricing, and support.
General
What is CTX?
CTX (Cloud Transit Xchange) is a precision cloud networking platform with three products: CTX Reflector — a SaaS-native BGP control plane for Telcos and Service Providers; CTX Insight — multi-cloud networking observability across AWS, Azure, GCP, and OCI; and Archi AI — an AI-powered troubleshooting and compliance agent embedded in Insight. Together, they solve the networking gaps that cloud providers can’t — or won’t — address.
Who is CTX built for?
CTX Reflector: Telcos, MNOs, MVNOs, and Service Providers running 5G or carrier-grade infrastructure on public cloud. CTX Insight: Cloud-heavy enterprises with hybrid or multi-cloud environments and dedicated network/infrastructure teams. Archi AI: NOC teams (L1/L2), senior network engineers, cloud security, and compliance teams that need senior-level intelligence on demand.
Which clouds does CTX support?
CTX Reflector currently supports AWS and Oracle Cloud Infrastructure (OCI). CTX Insight provides unified observability across AWS, Azure, GCP, and OCI — four clouds in a single pane of glass, including VPCs, TGWs, Direct Connect, ExpressRoute, Cloud Interconnect, and more.
What makes CTX different from native cloud tools?
Native cloud tools are designed for basic use cases — not carrier-grade networking. AWS Route Server is a routing feature, not a control plane. AWS CloudWatch shows application metrics, not network topology. CTX fills the layers that native and DevOps tools ignore: routing, segmentation, traffic flows, topology visualization, and network-layer security posture.
CTX Reflector
What exactly is CTX Reflector?
CTX Reflector is a SaaS-native BGP control plane purpose-built for Telcos and Service Providers on public cloud. It’s not a route reflector — it’s a full control plane that speaks directly to AWS via API, provides native SRv6 support for 5G, and eliminates the need for metered services like AWS Route Server. It deploys as an EC2 instance via AMI.
How does CTX Reflector compare to AWS Route Server?
AWS Route Server charges $0.75/hour per endpoint and only covers basic routing. CTX Reflector is a full Telco control plane with fixed per-instance licensing (3 tiers: S, M, L), native SRv6 support, end-to-end visibility, region-independent HA, and seamless SP integration. In production at Boost Mobile, CTX Reflector represents approximately 24% of the direct cost of Route Server — up to an 80% reduction.
Does CTX Reflector support SRv6?
Yes. CTX Reflector is the only solution that enables native Segment Routing v6 (SRv6) on public cloud, propagating IPv6 locators directly into VPCs. This is critical for true 5G architecture without workarounds or compromises — something AWS Route Server does not support.
What are the Reflector licensing tiers?
Three fixed per-instance tiers: S (Small) — up to 10 BGP sessions, ideal for edge deployments and POCs. M (Medium) — up to 25 sessions, for regional hubs and growing footprints. L (Large) — up to 50 sessions, for core infrastructure and Tier-1 deployments. Pricing is fixed — not per session, not per hour.
What vendors does CTX Reflector work with?
CTX Reflector is 100% vendor agnostic. It works with Nokia, Ericsson, Cisco, 6WIND, or any CNF that speaks BGP. No vendor lock-in — total freedom of equipment choice.
How does CTX Reflector handle high availability?
Region-independent HA pairs with automatic failover, designed for networks that measure downtime in seconds. Production record: 2+ years of zero downtime at Boost Mobile in Tier-1 carrier production across 5+ network domains.
CTX Insight
What does CTX Insight do?
CTX Insight is a cloud networking observability platform built for infrastructure teams — not DevOps. It provides auto-generated dynamic topology maps, traffic flow analysis, cost optimization with dollar amounts, Visual CSPM (security posture mapped onto your actual topology), dynamic search across all resources, and complete inventory — all across AWS, Azure, GCP, and OCI in a single pane.
How is CTX Insight different from DevOps observability tools?
DevOps tools (Datadog, CloudWatch, etc.) focus on applications and containers. CTX Insight covers the network layers they ignore: routing & segmentation, traffic flows, network topology, and security posture from the network layer. If your team speaks network — not application — Insight speaks your language.
Can CTX Insight be self-hosted?
Yes. CTX Insight offers two deployment modes: SaaS (connect via API token for rapid deployment) or Self-Hosted (install a probe in your environment for data sovereignty, air-gapped environments, and strict compliance requirements).
Is CTX Insight right for my organization?
Yes if: you run 2+ clouds or hybrid, have significant network resources (TGW, NAT Gateways, Direct Connect, ExpressRoute), have dedicated network/infrastructure engineers, or spend weeks on compliance audits. Not ideal if: small mono-cloud footprint with basic networking and no networking-focused roles.
Archi AI
What is Archi AI?
Archi is a domain-specific AI agent embedded inside CTX Insight. It provides intelligent troubleshooting, root cause analysis, compliance acceleration (PCI DSS, SOC 2), and ready-to-execute remediation scripts. It’s not a chatbot — it’s a senior cloud networking consultant that analyzes your actual infrastructure data. Human-in-the-loop: Archi proposes, you decide.
Is Archi AI a standalone product?
No — by design. Archi requires CTX Insight to function because it analyzes your actual network topology, traffic patterns, and configurations from Insight. This is what makes it precise and context-aware instead of generic. It’s licensed per user on top of Insight.
What can I ask Archi?
Anything about your cloud network in natural language. Examples: “Traffic between VPC-A and VPC-B is failing — what’s wrong?” (Archi identifies the root cause and delivers a fix script). “Which resources are non-compliant with PCI?” (Archi scans all accounts, identifies gaps, prioritizes by risk). “Where are we overspending on network resources?” (Archi analyzes 30-day traffic and surfaces savings with dollar amounts).
Does Archi make changes automatically?
No. Archi follows a strict human-in-the-loop process: you ask, Archi analyzes your data, delivers findings and remediation scripts, you review and execute under your control. Autonomous execution is on the roadmap as an opt-in “Autopilot” mode — but the current design ensures you always have final say.
Deployment & Pricing
How quickly can I deploy CTX?
CTX Reflector: Deploys as an EC2 instance via AMI — typically operational in hours. CTX Insight: Connect via API token and get full multi-cloud visibility in minutes. Archi AI: Native to Insight — no separate installation needed. No agents, no complex setup across any product.
Is CTX available on AWS Marketplace?
Yes. CTX Reflector is available on AWS Marketplace with Pay-As-You-Go (PAYG) pricing, 30-day free trial, and consolidated billing on your existing AWS account. CTX is an AWS Partner Select and has passed the Foundational Technical Review (FTR) — full validation of architecture, security, and best practices.
What are the acquisition options?
PAYG: Pay-As-You-Go via AWS Marketplace. BYOL: Bring Your Own License (for OCI deployments). Annual/Multi-year: Volume discounts available. Free Trial: 30 days on AWS Marketplace with full functionality. POC: Zero cost, full functionality in your own environment with guided implementation.
Can I try CTX before committing?
Absolutely. Multiple options: Free POC — zero cost, full functionality, guided deployment in your environment within 48 hours. 30-day free trial on AWS Marketplace. Technical deep-dive with our engineering team — no sales pitch, just engineering conversations. No credit card required for any option.
Production & Trust
Who uses CTX in production?
Boost Mobile (USA): CTX Reflector powers their AWS-native 5G network — the world’s largest. $10M+ annual cost savings, 2+ years zero downtime, up to 80% cost reduction vs. native, deployed across 5+ network domains (WNE, WCS, RAN, Core, NOC). Additional CTX projects are planned through 2025–2026 for even greater network efficiency and cost savings.
What compliance standards does CTX support?
CTX Insight and Archi AI support automated compliance scanning for PCI DSS, SOC 2, and ISO standards, plus custom compliance policies. Archi identifies gaps, prioritizes by risk level, generates ready-to-execute remediation scripts, and produces audit-ready documentation.
What certifications does CTX hold?
CTX is an AWS Partner Select and has passed the AWS Foundational Technical Review (FTR) — a rigorous validation of architecture, security, and operational best practices. CTX Reflector is listed on AWS Marketplace and is also compatible with Oracle Cloud Infrastructure (OCI).
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